Privacy Policy

Effective Date: [25 March 2025]

This Privacy Policy describes how Taansi, a fashion label under the proprietorship entity Luvunature (“we”, “us”, or “our”), collects, uses, and protects your personal information when you visit or use our website www.taansi.com (“Site”) and related services (collectively, “Services”).

We are committed to protecting your privacy and handling your information with transparency and care, in compliance with applicable laws including the Information Technology Act, 2000, the Consumer Protection Act, 2019, and global data privacy best practices.

By accessing or using our Services, you agree to this Privacy Policy. If you do not agree, please do not use our Services.

1. Who We Are

Taansi is a women’s apparel label owned and operated by Luvunature, a proprietorship firm registered in India. All references to “Taansi” in this policy refer to the brand and its activities under the legal ownership of Luvunature.

2. Information We Collect

a. Personal Information You Provide

We may collect the following details when you shop, sign up, or communicate with us:

  • Name
  • Email address
  • Phone number
  • Shipping/billing address
  • Order and payment details (processed via secure third-party platforms)
  • Account details (username, password)
  • Messages or communications with customer support

b. Automatically Collected Information (Cookies & Usage Data)

When you use the Site, we may collect:

  • IP address and device information
  • Browser and network data
  • Pages visited, time spent, clicks and interactions
  • Cookies or tracking data (see Section 5 below)

c. Information from Third Parties

We may receive information from:

  • Shopify (our e-commerce platform)
  • Payment gateways (e.g., Razorpay, PayPal, Shopify Payments)
  • Delivery and logistics partners
  • Advertising or analytics platforms

3. How We Use Your Information

We use your personal data for the following purposes:

  • To fulfill orders and provide customer support
  • To verify transactions and process payments securely
  • To manage your account and preferences
  • To personalize your shopping experience
  • To send order confirmations, updates, and essential service messages
  • For marketing and promotional communications (if opted in)
  • To monitor, detect, and prevent fraud, abuse, or illegal activity
  • To comply with legal obligations

4. Sharing Your Information

We may share your information with:

  • Vendors and service providers (IT, payment, logistics, etc.)
  • Marketing and analytics partners (e.g., Google, Meta)
  • Government or legal authorities when required under law
  • Affiliates within Luvunature, if needed for business operations

We do not sell your personal information to third parties.

5. Cookies & Tracking Technologies

We use cookies and similar tools to:

  • Maintain your session and shopping cart
  • Analyze website usage and improve performance
  • Deliver tailored advertisements

You can manage cookie settings through your browser. Disabling cookies may affect site functionality.

For Shopify cookie details: https://www.shopify.com/legal/cookies

6. Data Retention

We retain personal data as long as necessary to:

  • Fulfill the purposes listed above
  • Comply with applicable law
  • Resolve disputes and enforce agreements

Once no longer needed, your data is securely deleted or anonymized.

7. Your Rights

As a data subject under Indian and applicable international laws, you may:

  • Request access to your data
  • Request corrections or updates
  • Request deletion, subject to legal retention requirements
  • Withdraw consent for marketing or specific processing
  • Lodge complaints with the relevant Data Protection Authority (if applicable)

To exercise these rights, contact us at info@taansi.com.

8. Children’s Privacy

Our Services are not intended for children under the age of 18. We do not knowingly collect personal data from minors. If you believe a child has shared personal data with us, please contact us immediately.

9. Security Measures

We implement industry-standard safeguards to protect your data, including SSL encryption, secure payment gateways, and access restrictions. However, no method of transmission is fully secure, and we cannot guarantee absolute protection.

10. International Users

If you access our Services from outside India, you agree to the processing of your data in accordance with Indian laws and this Privacy Policy. Where required, we rely on lawful cross-border transfer mechanisms.

11. Third-Party Links

Our Site may contain links to third-party websites. We are not responsible for their privacy practices. Please review their policies independently.

12. Changes to This Policy

We may update this Privacy Policy to reflect changes in law, technology, or business operations. Updates will be posted here with a revised “Effective Date.” Continued use of our Services indicates your agreement to the revised policy.

13. Contact Us

For any privacy-related questions, concerns, or requests, please contact:

Taansi (A label of Luvunature)
Website: www.taansi.com
Email: info@taansi.com